NCFE Level 3 Diploma in Skills for Business


Boost your career with the NCFE Level 3 Diploma in Skills for Business. This nationally recognised qualification will give you a great foundation of skills and knowledge to help you excel in any business environment.

Business Skills

NCFE Level 3 Diploma in Skills for Business

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About This Course

This NCFE Level 3 Diploma in Skills for Business online course is tailored for individuals seeking to build a comprehensive skill set necessary for thriving in a business setting.

It offers insights into business culture and responsibilities, equipping learners with the tools to navigate the professional landscape effectively. You’ll develop your problem-solving abilities and communication skills, and study methods to manage and enhance personal performance within a business context.

Course Benefits

  • The NCFE Level 3 Diploma in Skills for Business will provide you with the foundations and knowledge to significantly enhance your business skills.
  • Achieve a nationally recognised NCFE CACHE qualification, from the comfort of your home, at your own pace.
  • Gain valuable work experience you need to achieve your first role.
  • Become an NCFE CACHE Alumni member for two years.

Course Units

Qualification Number: 601/2640/1

Unit 1: Business Culture and Responsibilities (H/505/9691)

  • Improving sustainability within a business
  • Analysing the benefits of keeping waste to a minimum
  • Understanding diversity and the benefits of a diverse workplace
  • Maintaining security and confidentiality

Unit 2: Deliver Customer Service in a Business Environment (T/505/9694)

  • Reviewing effective customer service skills
  • Exceeding customer expectations
  • Monitoring and reviewing the customer service

Unit 3: Produce Documents in a Business Environment (F/505/9696)

  • Exploring the range of different document types and formats
  • Researching content and producing documents to meet varying requirements
  • Selecting the most appropriate format for each document
  • Proofreading documents

Unit 4: Solve Problems in a Business Environment (R/505/9699)

  • Identifying solutions to a business problem
  • Developing a problem solving plan
  • Evaluating the success of problem solving plans
  • Evaluate other approaches which may have been more successful

Unit 5: Work With Others in a Business Environment (J/505/9702)

  • Understanding the different roles within a business
  • Describing and comparing roles across the organisation
  • Understanding team dynamics and conflict
  • Giving and receiving feedback to improve team performance

Unit 6: Communicate in a Business Environment (K/505/9692)

  • Improve written and verbal communication skills
  • Evaluating communication within a business environment
  • Reviewing the positives and negatives of communication
  • Developing plans to improve communication


This course is assessed using a series of assignments that are designed to test your knowledge of the course materials. You’ll access your learning materials and submit your work online using our learner management system. Your expert assessor will mark your work and guide you throughout the programme. This course requires an evaluation of your practical skills in your workplace in order to complete this course.

Required Knowledge

This particular course is a component of a nested suite and is accessible to individuals aged 16 and above, without any previous qualifications.

Awarding Body

Once you successfully complete the course, you will obtain a certification in Skills for Business at NCFE CACHE Level 3. You will receive a certificate as recognition of your achievement.

NCFE is an educational charity as well as a leading provider of vocational and technical courses. With over 170 years of experience in providing an exceptional educational experience, NCFE collaborates with industry experts to develop smarter solutions to the most pressing learning needs. They are one of the largest technical and vocational awarding bodies in the United Kingdom, with thousands of people receiving qualifications each year. CACHE (The Council for Awards in Care, Health, and Education) joined NCFE in 2015.

After enrolling in your NCFE CACHE course, you will have two years of access to the NCFE CACHE Alumni membership. NCFE CACHE Alumni is a professional membership network for those working in the care, health, and education industries, offering valuable resources and advice for those studying for/with an NCFE CACHE qualification.


We take pride in helping our students at all stages of their development, so whilst this course may be designed for home study, you can enrol knowing that you’ll be fully supported throughout your course. You’ll receive 12 months of tutor support, who will always be on hand to lend you their advice, guidance and instruction. On top of this, they will lend their expertise to your written assignments, providing you with valuable feedback and tips.

Similarly, our student support team are only a click away, meaning you never have to feel alone in your studies.

Frequently Asked Questions

This is a question that our team are often asked, there are many reasons but here are the main reasons to choose Association of Learning:

  • No hidden charges, the price you see includes everything, from tutoring to certification.
  • Our average tutor marking time is 3 working days (most providers are 10+).
  • Our customers have rated us ‘Excellent’ on Trustpilot.
  • Our courses are up to date. Many providers create course content and fail to keep it up to date.
  • We are open later than any other home learning provider.
  • As many submissions as you need to complete, many providers cap how many times you can submit work.
  • All courses are fully endorsed by external awarding organisations.
  • 14 day money back guarantee or course switch.

If you need any more reasons to choose Association of Learning, contact our team!

You have 12 months to complete your course, however you can complete at a faster pace without any additional costs. Some of our students have managed to complete in as little as 3 months!

This is a government-regulated qualification, with certification provided by an Ofqual-regulated awarding body.

There are two payment options, pay in full for your course or monthly. Our monthly payment option allows you to spread the cost of your course over a 10 month period.

If you choose to pay using a payment plan, to apply you must be able to answer yes to the following:

  • Your billing address is based in the UK
  • You have a UK based bank account
  • Bill payer must be 18 or above.

No, this course is assignment based, which means you will not have to complete any exams. If your assignment doesn’t pass first time, you can retry as many times as you need within your 12 months support period.

No, this is a distance learning course, which means your assessments will be submitted and marked using our online LMS (Learner Management System).

Unlike other providers, Association of Learning use a fast-track system to get your certificate to you within six weeks (our average is two weeks).

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