NCFE Level 2 Certificate in Principles of Business Administration

About This Course

Gain a nationally recognised NCFE Level 2 Certificate in Principles of Business Administration. This online course is ideal for those seeking to develop business knowledge and excel in administration roles. Covering key topics such as office services, document production, communication, teamwork, and customer service, you’ll complete 9 coursework assignments with all materials provided. Study flexibly over 12 months and boost your career with an industry-standard qualification. All certification fees included.

Course Benefits

Covers key skills like customer service, office systems, document production, event support, and data management for varied admin roles.

Includes digital marketing, social media, and modern communication tools to match current business trends.

Assessed by portfolio – no exams.

Open to learners aged 16+, with no formal entry requirements.

Offers a pathway to Level 3 business qualifications or apprenticeships.

Course Units

Qualification Title: NCFE Level 2 Certificate in Principles of Business Administration
Qualification Number: 601/7071/2
Total Credits: 5

Unit 1: Principles Of Providing Administrative Services

Unit 2: Principles Of Business Document Production And Information Management

Unit 3: Understand Communication In A Business Environment

Unit 4: Understand Employer Organisations

Unit 5: Understand How To Develop Working Relationships With Colleagues

Unit 6: Understand How To Provide Administrative Support For Meetings

Unit 7: Understand Customer Service Field

Assessment

This course is assessed using a series of assignments that are designed to test your knowledge of the course materials. You’ll access your learning materials and submit your work online using our learner management system. Your expert assessor will mark your work and guide you throughout the programme. To pass this course, learners must pass 7 units by completing lessons and submitting assignment answers, which are marked with feedback from your personal tutor.

Required Knowledge

Applicants must be at least 16 years old.

Proof of age may be required.

Those under 16 are not eligible to apply.

Awarding Body

Upon completing your course, you will receive a certificate from NCFE, a respected educational charity with over 170 years’ experience.

Enrolment in an NCFE CACHE course grants you two years’ access to the NCFE CACHE Alumni network and its resources.

Support

From the guidance of our personal tutors whose industry experience within counselling can help to support and mentor your studies, to our comprehensive study guide and course materials; from day one we will go above and beyond to help you succeed in your studies. With twelve months of tutor support, you have the flexibility to complete the course at your own pace, taking the full twelve months if needed.

You too can take advantage of the extensive knowledge base of our personal tutors and use their experiences to get all of your questions answered. Similarly, our student support team are readily available to lend you their advice and guidance as they help you to decipher your course materials and answer your questions.

Only one click away, you can trust that help will be there when you need it.