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The Association of Learning provides high-quality, accessible online education. Collaborating with awarding bodies like AQA, Edexcel and OCR, they offer...
Dental Receptionist Level 3
AOL386
Throughout this Dental Receptionist course, you will learn all there is to know about the duties and responsibilities of a dental receptionist.
Dental Receptionist Level 3
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Dental Receptionist Level 3
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About This Course
The Dental Receptionist Level 3 online course provides a detailed exploration of the role and responsibilities of a dental receptionist. Gain the skills and knowledge required to excel in this crucial position within a dental practice.
Understand the legislation and ethical considerations involved in the role of a dental receptionist, ensuring compliance and professionalism in all aspects of the job. Learn the essentials of patient communication, appointment scheduling, and maintaining a welcoming reception area.
The flexible study format allows you to learn from the comfort of your home and at your own pace, with no strict deadlines to contend with. Enrol now and take the first step towards a fulfilling career as a valued member of a dental practice team. Unlock your potential to create positive patient experiences and support the smooth functioning of a dental practice.
Course Benefits
Split into 6 units, every element of this course seeks to expand your understanding of the running of a dental practice, so you can achieve the theoretical knowledge you need to apply these skills within real and practical settings.
This course will:
- Help you to develop a strong foundation of knowledge and competency that can be transferred into your work.
- Enable you to study on your own terms – no classrooms, no strict deadlines and no exams.
- Allow you to study from home – all course materials will be sent straight to your door, enabling you to fit your studies around your obligations.
Course Units
Unit 1: Introduction to the Role and Responsibilities of the Dental Receptionist
- Role and responsibilities
- Professional bodies and standards
- Attributes
- Different roles within the dental team
Unit 2: Communication Skills
- Communication methods
- Situations
- Dealing with patients
- Listening skills and questioning techniques
Unit 3: Confidentiality Act and Data Protection Act
- Data protection act
- Confidentiality act
- Safeguarding children policy
- Patient safety and quality assurance
Unit 4: Managing Patients
- Managing patients
- Different customer needs
- Handling complaints
- Telephone techniques
Unit 5: Appointment Management
- Referrals
- Booking and cancelling appointments
- Recall
- Time management
Unit 6: Teamwork
- Benefits of teamwork
- Role as the receptionist
- Situations teamwork is needed
- Allocated tasks
Assessment
This course is assessed using a series of written assignments that are designed to test your knowledge of the course materials. These will need to be sent to your personal tutor for marking, whereupon they will supply you with helpful tips and feedback. No external examinations are required.
Required Knowledge
No prior knowledge or skills in this area are needed in order to enrol onto this course, making it ideal for those just starting out in this career field.
Awarding Body
Upon successful completion of this course, you will receive certification from National Institution of Qualifications (NIOQ).
This course has been designed to meet the requirements of specific learners or employers. It is endorsed by National Institution of Qualifications, meaning the course has undergone external quality checks to ensure that they are maintained and delivered to an excellent standard.
National Institution of Qualifications are a national certificating organisation. Endorsement of our courses ensures learners have access to high quality materials that cover all learning outcomes, helping them to achieve their potential.
Support
From the guidance of our personal tutors whose industry experience will help to support and mentor your studies, to our comprehensive study guide and course materials; from day one we will go above and beyond to help you succeed in your studies. With twelve months tutor support, you have the option of completing in as little as three months, or using the full twelve months.
You too can take advantage of the extensive knowledge base of our personal tutors and use their experiences to get all of your questions answered. Similarly, our student support team are readily available to lend you their advice and guidance as they help you to decipher your course materials and answer your questions.
Only one click away, you can trust that help will be there when you need it.
Frequently Asked Questions
This is a question that our team are often asked, there are many reasons but here are the main reasons to choose Association of Learning:
- No hidden charges, the price you see includes everything, from tutoring to certification.
- Our average tutor marking time is 3 working days (most providers are 10+).
- Our customers have rated us ‘Excellent’ on Trustpilot.
- Our courses are up to date. Many providers create course content and fail to keep it up to date.
- We are open later than any other home learning provider.
- As many submissions as you need to complete, many providers cap how many times you can submit work.
- All courses are fully endorsed by external awarding organisations.
- 14 day money back guarantee or course switch.
If you need any more reasons to choose Association of Learning, contact our team!
You have 12 months to complete your course, however you can complete at a faster pace without any additional costs. Some of our students have managed to complete in as little as 3 months!
There are two payment options, pay in full for your course or monthly. Our monthly payment option allows you to spread the cost of your course over a 10 month period.
If you choose to pay using a payment plan, to apply you must be able to answer yes to the following:
- Your billing address is based in the UK
- You have a UK based bank account
- Bill payer must be 18 or above.
No, this course is assignment based, which means you will not have to complete any exams. If your assignment doesn’t pass first time, you can retry as many times as you need within your 12 months support period.
No, this is a distance learning course, which means your assessments will be submitted and marked using our online LMS (Learner Management System).
Unlike other providers, Association of Learning use a fast-track system to get your certificate to you within six weeks (our average is two weeks).
There are no requirements to have completed any courses or have any knowledge of the subject area to enrol on the course. There is no application process and no questions asked when you sign up, it is accessible to anybody.
Your course will start as soon as you sign-up. You could start your journey of learning today!
This course is an endorsed certification, not a regulated qualification.
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