Adult Care Diploma Level 3 (RQF)


This qualification is an ideal course for those looking to embark on a rewarding career in the health and social care industry. This is an ideal course if you are looking for, or currently working in, care roles in residential settings, home care, and day services.

This is a full RQF qualification and replaces the old Level 3 Diploma in Health & Social Care.

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About This Course

This RQF course is the most up-to-date version of the popular Health and Social Care Level 3 qualification, and replaces all previous NVQ and QCF versions.

Our level 3 Adult Care qualification provides learners with a sound understanding of the subject area. The programme provides a framework to assess the learner’s competency relating to the health and social care sector.

The diploma aims to develop the knowledge and skills of learners working in a wide range of roles within health and social care. The qualification supports the carer’s role in the workplace and provides a pathway to higher level qualifications.

The course is particularly popular for learners currently working as senior care assistants and support workers in residential settings as well as domiciliary/day services.

The content of this level 3 diploma is regularly updated to reflect the latest Acts of Parliament, government guidelines and Codes of Practice, including:

  • Care Act (2014) and subsequent amendments
  • Fundamental Standards 2015
  • Duty of Candour
  • New principles of independent advocacy
  • Revised Audit Processes, following the publication of the Caldicott Report (2015)
  • The General Data Protection Regulations (GDPR)
  • Skills for Care’s updated CPD guide
  • Updates to the requirements for Care and Support Plans
  • Updates to definitions of the balance between risk assessment, risk-taking and rights and responsibilities

The programme contains several different units of assessment, all of which sit within the ‘Regulated Qualification Framework’ (RQF). Credits are achieved for each unit completed (please see unit listing below for more detail).

This qualification has a workplace element where you will demonstrate your practical experience.

The work placement must amount to at least 50 hours in total, and you must ensure that a member of staff with occupational competence is able to sign the witness testimonies to prove you have achieved the work based learning outcomes of the course.

Required Knowledge

No prior knowledge or skills in this subject area is needed in order to enrol onto this course, making it ideal for those just starting out in this career field.


This course is assessed using a series of assignments that are designed to test your knowledge of the course materials. You’ll access your learning materials and submit your work online using our learner management system. Your expert tutor will mark your work and guide you throughout the programme. You will need to complete a work placement of at least 50 hours in order to complete this course.

Awarding Body

Upon successful completion of this course you will receive a Level 3 qualification Adult Care Diploma certificate.

This means that you will achieve a Level 3 qualification on The Regulated Qualifications Framework (RQF).

TQUK offer the most up-to-date and relevant qualifications for the new RQF, and work with Sector Skills Councils to ensure high quality and cutting edge service is supplied to their customers, learners and the sector itself.


Qualification Title: TQUK Level 3 Diploma in Adult Care (RQF)
Qualification Number: 603/2553/7
Total Credits: 58

Unit 1: Promote Communication in Care Settings (T/616/4049 Credit Value: 3)

  • Learn the importance of effective communication in the workplace
  • Discover approaches used to meet the communication and language needs of individuals
  • Techniques to overcome barriers to communication

Unit 2: Promote Effective Handling of Information in Care Settings (K/616/4050, Credit Value: 2)

  • Understand requirements for handling information in a care setting
  • How to implement good practice in recording, storing, and accessing information

Unit 3: Promote Personal Development in Care Settings (M/161/4051 Credit Value: 3)

  • Discover how to recognise and develop competence in your role
  • Learn how to reflect and evaluate on your own personal development within your work setting

Unit 4: Promote Person-Centred Approaches in Care Settings (T/616/4052, Credit Value: 6)

  • Establish boundaries and consent when providing care
  • Support the individual’s right to make choices and promote well-being

Unit 5: Promote Equality and Inclusion in Care Settings (A/616/4053, Credit Value: 2)

  • Understand the concepts of diversity, equality and inclusion, and how to promote these in a care setting

Unit 6: Promote Health, Safety and Wellbeing in Care Settings (F/616/4054, Credit Value: 6)

  • Understand your own responsibilities and the responsibilities of others relating to health and safety
  • Identify and monitor health and safety risks in a care environment
  • Cover moving and handling, fire safety, hazardous substances and materials, and other health and safety concepts

Unit 7: Responsibilities of a Care Worker (J/616/4055, Credit Value: 2)

  • Understand working relationships within a care environment
  • How to work in partnership with others

Unit 8: Duty of Care in Care Settings (L/616/4056, Credit Value: 1)

  • Learn how duty of care contributes to safe practice in a care setting (L/616/4056, Credit Value: 1)
  • Methods of dealing with complaints and conflict resolution

Unit 9: Safeguarding and Protection in Care Settings (R/616/4057, Credit Value: 3)

  • Understand the principles of safeguarding adults from abuse
  • How to recognise signs and symptoms of abuse and report unsafe practices

Unit 10: The Principles of Infection Prevention and Control (Y/616/4058, Credit Value: 3)

  • Roles and responsibilities in the prevention and control of infections
  • Understand the administration of medication under the direction of a health professional
  • Learn legislation and policies relating to prevention and control of infections

Unit 11: Causes and Spread of Infection (Y/616/4061, Credit Value: 2)

  • Understand the causes of infection and how to minimise the risk of an outbreak of infection
  • How PPE, procedures and risk assessments are used to minimise outbreak of infection

Unit 12: Cleaning, Decontamination and Waste Management (D/616/4059, Credit Value: 2)

  • How to maintain a clean environment in a care setting
  • Learn procedures to follow to decontaminate an area from infection
  • Good practice when dealing with waste materials

Unit 13: Move and Position Individuals in Accordance with their Plan of Care (K/616/4159, Credit Value: 4)

  • Learn current legislation and procedures in relation to moving and positioning individuals
  • How to minimise risk before moving and positioning individuals

Unit 14: Support Positive Risk-Taking for Individuals (M/616/4096, Credit Value: 4)

  • Be able to support individuals to take risks
  • Understand duty of care in relation to supporting positive risk-taking.

Unit 15: Support Individuals to Maintain Personal Hygiene (L/616/4204, Credit Value: 2)

  • Understand and promote the importance of good personal hygiene
  • Understand when poor hygiene may be an indicator of other underlying personal issues

Unit 16: Support Individuals to Access and Use Services and Facilities (Y/616/4173, Credit Value: 4)

  • Support individuals to access, use and review services and facilities

Unit 17: Support Individuals with Specific Communication Needs (A/616/4179, Credit Value: 5)

  • Understand how to identify and address individuals’ specific communication
  • How to interact with individuals using their preferred communication method
  • Reviewing an individual’s progress and provide the necessary support

Unit 18: Promote Nutrition and Hydration in Health and Social Care Settings (R/616/4236, Credit Value: 4)

  • What makes up a balanced diet
  • How to understand nutritional guidelines
  • How to promote nutrition and hydration in health and social care settings
  • How to promote hydration in health and social care settings


From the guidance of your personal tutor, whose industry experience will help to support and mentor your studies, to our comprehensive study guide and course materials; from day one we will go above and beyond to help you succeed in your studies. With twelve months tutor support, you have the option of completing in as little as three months, or using the full twelve months.

You too can take advantage of the extensive knowledge base of your personal tutor and use their experiences to get all of your questions answered. Similarly, our student support team are readily available to lend you their advice and guidance as they help you to decipher your course materials and answer your questions.

Only one click away, you can trust that help will be there when you need it.

Frequently Asked Questions

This is a question that our team are often asked, there are many reasons but here are the main reasons to choose Association of Learning:

  • No hidden charges, the price you see includes everything, from VAT, tutoring to certification
  • Our average tutor marking time is 3 working days (most providers are 10+)
  • We are rated 5/5 for our service on Trustpilot!
  • Our courses are up to date. Many providers create course content and fail to keep it up to date.
  • We are open later than any other home learning provider
  • As many submissions as you need to complete, many providers cap how many times you can submit work
  • All courses are fully endorsed Ofqual regulated awarding bodies
  • 14 day money back guarantee or course switch.

If you need any more reasons to choose Association of Learning, contact our team!

All students are provided with 12 months to complete their course, however you are able to complete at a faster pace without any additional costs. Some of our students have managed to complete in as little as 3 months!

This is a fully recognised RQF qualification, supported nationwide by employers and industry bodies. RQF courses have various credit values which can be applied to the National Credit Transfer System.

There are two payment options, pay in full for your course or monthly. Our monthly payment option allows you to spread the cost of your course over a 10 month period.

If you choose to pay using a payment plan, to apply you must be able to answer yes to the following:

  • Your billing address is based in the UK
  • You have a UK based bank account
  • Bill payer must be 18 or above.

You will need to complete the work placement element of the course to gain the qualification (confirmation or proof of a work placement is not needed in order to enrol on this course).

No, this course is assignment based, which means you will not have to complete any exams. If your assignment doesn’t pass first time, you can retry as many times as you need within your 12 months support period.

No, all of our courses are distance learning which means your tutor will mark your work and send it back to you via email or by using our online portal.

Unlike other providers, Association of Learning use a fast-track system to get your certificate to you within six weeks (our average is two weeks).

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