Virtual Assistant Level 2

AOL371

Advance your virtual assistant skills with our Virtual Assistant Level 2 course. Ideal for those ready to elevate their expertise and excel in the virtual assistant field.

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Virtual Assistant Level 2

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About This Course

Ready to advance your career as a virtual assistant? Virtual Assistant Level 2 is designed to help you launch and grow your own VA business.

Discover what it means to be a virtual assistant, how to create a business plan, market your services, recruit staff, and deliver excellent customer care.

Study at your own pace, with all materials delivered to your door. Submit coursework by post or email, and get support from expert tutors whenever you need it.

Course Benefits

Develop administrative, IT, and communication skills.

Prepare for self-employment or freelance virtual assistant roles.

Enhance employability in remote business support.

Course Units

Qualification Title: Virtual Assistant Level 2

Unit 1: What Is A Virtual Assistant?

Unit 2: How To Market Yourself As A Va

Unit 3: Starting Your Own Business – Decisions

Unit 4: Starting A Business From Scratch

Unit 5: Recruiting Staff

Unit 6: Dealing With Staff

Unit 7: Fraud And Theft

Unit 8: The Business Plan

Unit 9: Customer Care An Introduction

Unit 10: Customer Care And The Benefits

Unit 11: Considering A Policy And Plan?

Unit 12: Customer Care And You

Unit 13: Customer Care And Service Plans

Unit 14: Basics Of The Internet

Unit 15: Creating A Web Site

Unit 16: Meetings Skills

Unit 17: Introduction To Conflict Management

Unit 18: Introduction To Planning

Unit 19: Introduction To Proofreading

Unit 20: Managing Stress

Unit 21: Managing Your Time

Unit 22: Small Business Bookkeeping

Unit 23: Inland Revenue Requirements Field

Assessment

This course is assessed using a series of assignments that are designed to test your knowledge of the course materials. You’ll access your learning materials and submit your work online using our learner management system. Your expert assessor will mark your work and guide you throughout the programme.

Required Knowledge

No specific entry requirements apply to this course.

All applicants are welcome to enrol.

Awarding Body

Upon successful completion, you will receive certification from the National Institution of Qualifications (NIOQ).

This course is NIOQ-endorsed, meeting their quality standards and ensuring access to high-quality materials and outcomes.

Support

From the guidance of our personal tutors whose industry experience can help to support and mentor your studies, to our comprehensive study guide and course materials.

You too can take advantage of the extensive knowledge base of our personal tutors and use their experiences to get all of your questions answered. Similarly, our student support team are readily available to lend you their advice and guidance as they help you to decipher your course materials and answer your questions.

Frequently Asked Questions

This is a question that our team are often asked, there are many reasons but here are the main reasons to choose Association of Learning:

  • No hidden charges, the price you see includes everything, from tutoring to certification.
  • Our average tutor marking time is 3 working days (most providers are 10+).
  • Our customers have rated us ‘Excellent’ on Trustpilot.
  • Our courses are up to date. Many providers create course content and fail to keep it up to date.
  • We are open later than any other home learning provider.
  • As many submissions as you need to complete, many providers cap how many times you can submit work.
  • All courses are fully endorsed by external awarding organisations.
  • 14 day money back guarantee or course switch.

If you need any more reasons to choose Association of Learning, contact our team!


You have 12 months to complete your course, however you can complete at a faster pace without any additional costs. Some of our students have managed to complete in as little as 3 months!


There are two payment options, pay in full for your course or monthly. Our monthly payment option allows you to spread the cost of your course over a number of months.

If you choose to pay using a payment plan, to apply you must be able to answer yes to the following:

  • Your billing address is based in the UK
  • You have a UK based bank account
  • Bill payer must be 18 or above.

No, this course is assignment based, which means you will not have to complete any exams. If your assignment doesn’t pass first time, you can retry as many times as you need within your 12 months support period.


No, this is a distance learning course, which means your assessments will be submitted and marked using our online LMS (Learner Management System).


Unlike other providers, Association of Learning use a fast-track system to get your certificate to you within six weeks (our average is two weeks).


There are no requirements to have completed any courses or have any knowledge of the subject area to enrol on the course. There is no application process and no questions asked when you sign up, it is accessible to anybody.


Your course will start as soon as you sign-up. You could start your journey of learning today!

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