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The NCFE CACHE Level 2 Certificate in IAG prepares learners for careers in advice and support roles. It covers communication, referral, and signposting skills, with practical assessments and tutor support. Recognised by Ofqual.
NCFE CACHE Level 2 Certificate in Information, Advice or Guidance
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Gain the NCFE CACHE Level 2 Certificate in Information, Advice or Guidance and prepare for roles in careers advice, customer service, mentoring, and housing support.
This Ofqual-regulated course covers essential IAG principles, including communication, record-keeping, referral, and group work.
Assessed through practical portfolio tasks—no exams. Tutor support included.
Minimum age 16+. A relevant work placement is required to complete workplace-based assessment units.
RQF Level 2 qualification with UCAS tariff.
Fully recognised and regulated by Ofqual.
Ideal for career progression in advice and support roles.
Covers skills including communication, record-keeping, referral, and group work.
Assessed through a practical portfolio—no external exams.
Tutor support provided throughout.
Qualification Title: NCFE CACHE Level 2 Certificate in Information, Advice or Guidance
Qualification Number: 601/4321/6
Total Credits: 15
Unit 1: Information, Advice Or Guidance In Practice
Unit 2: Developing Interaction Skills For Information, Advice Or Guidance
Unit 3: Signposting And Referral
Unit 4: Iag In Context
Unit 5: Skills For Advice Providers
Unit 6: Benefits Advice Work
Unit 7: Managing Information
Unit 8: Specialist Housing Advice (1 Credit)
Unit 9: Specialist Debt Advice (1 Credit)
Unit 10: Specialist Employment Advice (1 Credit)
Unit 11: Specialist Refugee/Immigrant/Asylum Advice (1 Credit)
Unit 12: Iag In Schools And Colleges
Unit 13: Iag Work With Groups (Level 3)
Unit 14: Operating Within Networks (Level 3)
This course is assessed using a series of assignments that are designed to test your knowledge of the course materials. You’ll access your learning materials and submit your work online using our learner management system. Your expert assessor will mark your work and guide you throughout the programme.
Minimum age 16+. A placement in a suitable setting must be arranged prior to enrolling to fulfil assessment criteria in a real work environment.
Minimum age: 16+.
This qualification includes workplace-based units. A suitable placement must be arranged before enrolment to meet assessment criteria and gain practical experience.
Upon completing your course, you will receive a certificate from NCFE, a respected provider of vocational and technical education for over 170 years.
Enrolment grants two years’ access to the NCFE CACHE Alumni network for care, health, and education professionals.
From the guidance of our personal tutors whose industry experience within counselling can help to support and mentor your studies, to our comprehensive study guide and course materials; from day one we will go above and beyond to help you succeed in your studies. With twelve months tutor support, you have the option of completing in as little as three months, or using the full twelve months.
You too can take advantage of the extensive knowledge base of our personal tutors and use their experiences to get all of your questions answered. Similarly, our student support team are readily available to lend you their advice and guidance as they help you to decipher your course materials and answer your questions.
Only one click away, you can trust that help will be there when you need it.
This is a question that our team are often asked, there are many reasons but here are the main reasons to choose Association of Learning:
If you need any more reasons to choose Association of Learning, contact our team!
You have 12 months to complete your course, however you can complete at a faster pace without any additional costs. Some of our students have managed to complete in as little as 3 months!
There are two payment options, pay in full for your course or monthly. Our monthly payment option allows you to spread the cost of your course over a number of months.
If you choose to pay using a payment plan, to apply you must be able to answer yes to the following:
No, this course is assignment based, which means you will not have to complete any exams. If your assignment doesn’t pass first time, you can retry as many times as you need within your 12 months support period.
No, this is a distance learning course, which means your assessments will be submitted and marked using our online LMS (Learner Management System).
Unlike other providers, Association of Learning use a fast-track system to get your certificate to you within six weeks (our average is two weeks).
There are no requirements to have completed any courses or have any knowledge of the subject area to enrol on the course. There is no application process and no questions asked when you sign up, it is accessible to anybody.
Your course will start as soon as you sign-up. You could start your journey of learning today!
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Why you can trust the Association of Learning
The Association of Learning provides high-quality, accessible online education. Collaborating with awarding bodies like AQA, Edexcel and OCR, they offer...