Health & Social Care Diploma Level 3 (QCF)

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This qualification is an ideal course for those looking to embark on a rewarding career in the health and social care industry. This is an ideal course if you are looking for, or currently working in, care roles in residential settings, home care, and day services.

This is a full RQF qualification and replaces all previous versions of the now obsolete NVQ and QCF Level 3 Adult Care, and Health & Social Care diplomas.

Health & Social Care Diploma Level 3 (QCF)

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About This Course

This Health and Social Care Diploma Level 3 QCF qualification has been replaced by the updated Adult Care Diploma Level 3 RQF course (603/2553/7). As such, learners enrolled on the Health & Social Care Diploma Level 3 QCF will be enrolled in the Adult Care Diploma Level 3 RQF. 

The Level 3 Diploma in Health and Social Care is one of our most popular social care qualifications.

This occupational qualification, which is now provided under the new title “Level 3 Diploma in Adult Care (RQF)”, is suitable for learners working in a wide range of roles in a health and social care setting, and can be used towards accessing nursing courses in universities.

The programme provides a framework to assess the learner’s competency relating to the health and social care sector. It has been designed to support the carer’s role in the workplace, and provides a pathway to higher level qualifications.

The course is particularly popular for learners currently working as senior care assistants and support workers in residential settings as well as domiciliary/day services.

Bundle Offer

Buy this course as a bundle and save 30%

Health and Social Care RQF and Dementia Care Level 3 Diploma

Total cost if courses bought separately: £880

£615

or £55.35 per month

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The content of this level 3 diploma is regularly updated to reflect the latest Acts of Parliament, government guidelines and Codes of Practice, including:

  • Care Act (2014) and subsequent amendments
  • Fundamental Standards 2015
  • Duty of Candour
  • New principles of independent advocacy
  • Revised Audit Processes, following the publication of the Caldicott Report (2015)
  • The General Data Protection Regulations (GDPR)
  • Skills for Care’s updated CPD guide
  • Updates to the requirements for Care and Support Plans
  • Updates to definitions of the balance between risk assessment, risk-taking and rights and responsibilities

The programme contains several different units of assessment, all of which sit within the ‘Regulated Qualification Framework’ (RQF). Credits are achieved for each unit completed (please see unit listing below for more detail).

This qualification has a workplace element where you will demonstrate your practical experience. To complete this element, you must be in a UK-based setting (excluding Northern Ireland).

The work placement must amount to at least 50 hours in total, and you must ensure that a member of staff with occupational competence is able to sign the witness testimonies to prove you have achieved the work based learning outcomes of the course.

Course Units

Qualification Title: TQUK Level 3 Diploma in Adult Care (RQF)
Qualification Number: 610/0103/6
Total Credits: 59
UCAS Points: 32

Unit 1: Agreed Ways of Working in Care Settings (K/650/2298)

  • Understand agreed ways of working
  • Be able to work in ways that are agreed with the employer
  • Understand working relationships in care settings
  • Be able to work in partnership with others.

Unit 2: Safeguarding in Care Settings (L/650/2299)

  • Understand the national and local context of safeguarding and protection from abuse and neglect
  • Know how signs of abuse and neglect in care settings
  • Understand ways to reduce the likelihood of abuse or neglect occurring care settings
  • Know how to respond to suspected or disclosed abuse and neglect care settings
  • Know how to recognise and report unsafe practices care settings
  • Understand the principles of online safety in care settings

Unit 3: Mental Capacity and Restrictive Practice in Care Settings (A/650/2300)

  • Understand the principles of mental capacity
  • Understand the application of the principles of mental capacity and consent
  • Understand restrictive practices in care settings

Unit 4: Duty of Care in Care Settings (D/650/2301)

  • Understand how duty of care contributes to safe practice in care settings
  • Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
  • Know how to respond to concerns and complaints in care settings
  • Know how to recognise and respond to adverse events, incidents, errors and near misses in care settings

Unit 5: Effective Communication in Care Settings (F/650/2302)

  • Understand why effective communication is important in the work setting
  • Understand the variety in people’s communication needs and preferences in care settings
  • Be able to communicate effectively with others in care settings
  • Be able to meet the communication and language needs, wishes and preferences of individuals in care settings
  • Understand the role of independent advocacy services in supporting individuals’ to communicate their wishes, needs and preferences in care settings
  • Understand confidentiality in care settings

Unit 6: Handling Information in Care Settings (H/650/2303)

  • Understand requirements for handling information in care settings
  • Be able to implement good practice in handling information in care settings

Unit 7: Person-Centred Practice in Care Settings (J/650/2304)

  • Understand the application of person-centred practices in care settings
  • Be able work in a person-centred way
  • Understand the importance of individuals’ relationships

Unit 8: Importance of Choice and Independence in Care Settings (K/650/2305)

  • Be able to promote individuals’ rights to make choices
  • Be able to promote individuals’ independence
  • Understand the role of risk assessments in promoting a person-centred approaches, choice and independence

Unit 9: Importance of Health and Wellbeing (L/650/2306)

  • Understand the importance of individuals’ well-being
  • Know how to monitor individuals’ health
  • Be able to assess and respond to changes in an individual’s health and well-being
  • Be able to promote individuals’ health and wellbeing

Unit 10: Equality, Diversity, Inclusion and Human Rights in Care Settings (M/650/2307)

  • Understand influencers on working practices to promote equality, diversity, inclusion and human rights
  • Understand the importance of equality, diversity, inclusion and human rights within your work setting
  • Know how to promote equality, diversity, inclusion, and human rights
  • Be able to work in an inclusive way

Unit 11: Health and Safety in Care Settings (R/650/2308)

  • Understand own responsibilities, and the responsibilities of others, relating to health and safety
  • Understand procedures for responding to accidents and sudden illness
  • Be able to carry out own responsibilities for health and safety
  • Know how to move and handle equipment and other objects safely
  • Know how to handle hazardous substances and materials
  • Know how to promote fire safety in the work setting
  • Be able to implement security measures in the work setting

Unit 12: Infection Prevention and Control in Care Settings (T/650/2309)

  • Understand how to prevent and control the spread of infection
  • Be able to prevent and control the spread of infection

Unit 13: The Importance of Continuous Development (D/650/2310)

  • Understand what is required to be competent in own role
  • Know how to commit to own development
  • Understand the value of reflective practice
  • Be able to use reflective practice to improve ways of working
  • Know how to develop leadership behaviour

Unit 14: The Importance of Personal Wellbeing (F/650/2311)

  • Understand own wellbeing
  • Understand the importance of maintaining and improving own wellbeing
  • Know how to maintain and improve own wellbeing
  • Know how to manage own stress and anxiety

Unit 15: The Principles of Infection Prevention and Control (Y/616/4058)

  • Understand own and others roles and responsibilities in the prevention and control of infections
  • Understand legislation and policies relating to prevention and control of infections
  • Understand systems and procedures relating to the prevention and control of infections
  • Understand the importance of risk assessment in relation to the prevention and control of infections
  • Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
  • Understand the importance of good personal hygiene in the prevention and control of infections

Unit 16: Move and Position Individuals in Accordance with Their Care Plan (K/616/4159)

  • Understand current legislation, national guidelines, policies, procedures and protocols in relation to moving and positioning individuals
  • Understand anatomy and physiology in relation to moving and positioning individuals
  • Be able to minimise risk before moving and positioning individuals
  • Be able to move and position an individual
  • Know when to seek advice and/or assistance from others when moving and positioning an individual

Unit 17: Support Individuals to Maintain Personal Hygiene (L/616/4204)

  • Understand the importance of good personal hygiene
  • Be able to support individuals to maintain personal hygiene
  • Understand when poor hygiene may be an indicator of other underlying personal issues

Unit 18: Support Individuals with Specific Communication Needs (A/616/4179)

  • Understand an individual’s specific communication needs
  • Understand how to support the use of communication technology and aids
  • Be able to contribute to identifying and addressing specific communication needs of individuals
  • Be able to interact with individuals using their preferred communication method
  • Be able to promote communication between individuals and others
  • Be able to review an individual’s communication needs and the support provided

Unit 19: Support Individuals to Access and Use Services and Facilities (Y/616/4173)

  • Understand factors that influence individuals’ access to services and facilities
  • Be able to support individuals to select services and facilities
  • Be able to support individuals to access and use services and facilities
  • Be able to support individuals to review their access to and use of services and facilities

Unit 20: Cleaning, Decontamination and Waste Management (D/616/4059)

  • Understand how to maintain a clean environment
  • Understand the principles and steps of the decontamination process
  • Understand the importance of good waste management practice

Assessment

This course is assessed using a series of assignments that are designed to test your knowledge of the course materials. You’ll access your learning materials and submit your work online using our learner management system. Your expert tutor will mark your work and guide you throughout the programme. You will need to complete a UK-based(excluding Northern Ireland) work placement of at least 50 hours and take part in workplace observations in order to complete this course.

Required Knowledge

Please note that to complete the workplace element of this course, learners must be UK-based (excluding Northern Ireland). No prior knowledge or skills in this subject area is needed in order to enrol onto this course, making it ideal for those just starting out in this career field.

Awarding Body

Upon successful completion of this course you will receive a Level 3 RQF qualification Adult Care Diploma certificate. This RQF qualification is the most up-to-date version of the popular Health and Social Care Level 3 qualification, and replaces all previous NVQ and QCF versions.

TQUK offer the most up-to-date and relevant qualifications for the new RQF, and work with Sector Skills Councils to ensure high quality and cutting edge service is supplied to their customers, learners and the sector itself.

Support

From the guidance of your personal tutor, whose industry experience will help to support and mentor your studies, to our comprehensive study guide and course materials; from day one we will go above and beyond to help you succeed in your studies. 12 months of tutor support are included with this course, however it’s possible to complete this course within 6 months or less.

You too can take advantage of the extensive knowledge base of your personal tutor and use their experiences to get all of your questions answered. Similarly, our student support team are readily available to lend you their advice and guidance as they help you to decipher your course materials and answer your questions.

Only one click away, you can trust that help will be there when you need it.

Frequently Asked Questions

This is a question that our team are often asked, there are many reasons but here are the main reasons to choose Association of Learning:

  • No hidden charges, the price you see includes everything, from tutoring to certification.
  • Our average tutor marking time is 3 working days (most providers are 10+).
  • Our customers have rated us ‘Excellent’ on Trustpilot.
  • Our courses are up to date. Many providers create course content and fail to keep it up to date.
  • We are open later than any other home learning provider.
  • As many submissions as you need to complete, many providers cap how many times you can submit work.
  • All courses are fully endorsed by external awarding organisations.
  • 14 day money back guarantee or course switch.

If you need any more reasons to choose Association of Learning, contact our team!


You have 12 months to complete this course, however you can complete at a faster pace without any additional costs. Some of our students have managed to complete this course within 6 months or less.


This is a fully recognised RQF qualification, supported nationwide by employers and industry bodies. RQF courses have various credit values which can be applied to the National Credit Transfer System.


There are two payment options, pay in full for your course or monthly. Our monthly payment option allows you to spread the cost of your course over a 10 month period.

If you choose to pay using a payment plan, to apply you must be able to answer yes to the following:

  • Your billing address is based in the UK
  • You have a UK based bank account
  • Bill payer must be 18 or above.

You will need to complete the work placement element of the course to gain the qualification (confirmation or proof of a work placement is not needed in order to enrol on this course).


No, this course is assignment based, which means you will not have to complete any exams. If your assignment doesn’t pass first time, you can retry as many times as you need within your 12 months support period.


Yes, throughout the course you will have a range of contact with our professional assessors, including:

  • Face-to-face observations to demonstrate the practical experience gained*
  • Professional discussion and demonstration of learning outcomes via telephone.
  • Assessment feedback and support via our learning portal.

* Observations take place at your UK based placement setting, during daytime office hours only


Unlike other providers, Association of Learning use a fast-track system to get your certificate to you within six weeks (our average is two weeks).

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