0333 344 2126 
My account
Basket
Ria's Journey to Becoming a Higher Level Teaching Assistant Online
Navigating career progress can feel like a riddle waiting to be solved at times. For Ria, a recent student of...
Conflict Resolution in the Workplace Level 2
AOL054
Conflict Resolution in the Workplace Level 2 enhances your understanding of personal safety and legal issues related to workplace violence, equipping you with practical skills to manage conflicts effectively.
Conflict Resolution in the Workplace Level 2
Flexible study options
Choose a study format
Choose a way to pay
About This Course
Enhance your skills with our Conflict Resolution in the Workplace Level 2 course. This tailored qualification boosts your knowledge of personal safety and the legal aspects of workplace violence.
The course is student-focused, addressing individual needs and concerns about conflict resolution and personal safety.
Divided into four modules, it covers key aspects of managing aggressive behaviour, ensuring your safety while performing work duties.
Gain practical advice and strategies to improve your safety in various situations, both at work and in social environments.
Course Benefits
- Boost Your Confidence: Acquire skills to handle challenging situations and aggressive behaviour with assurance, knowing you can respond effectively.
- Improve Personal Safety: Learn practical strategies to enhance safety in both workplace and social settings.
- Understand Your Rights: Gain insight into the legal aspects of workplace violence to navigate situations within legal boundaries.
- Develop Life Skills: Conflict resolution skills benefit you professionally and personally.
- Career Advancement: Employers value strong conflict resolution abilities.
- Reduce Stress: Address conflicts proactively to minimise stress and anxiety.
Course Units
Qualification Title: Conflict Resolution in the Workplace Level 2
Unit 1: Diffusing Difficult Situations In The Workplace
Unit 2: Preventing And Managing Physical Assault In The Workplace
Unit 3: Mediation In The Workplace
Unit 4: Legislation Affecting Personal Safety At Work
Assessment
Each unit requires the learner to submit an assessment to their individual tutor. The tutor will then evaluate the submission and provide feedback.
Required Knowledge
No prior knowledge is needed to enrol. The course is open to anyone interested in Conflict Resolution. Start anytime and learn at your own pace for up to 12 months with full tutor support.
Awarding Body
Upon completing this course, you will receive certification from the National Institution of Qualifications (NIOQ).
The course is designed to meet specific learner or employer needs and is endorsed by NIOQ, ensuring high-quality standards.
NIOQ’s endorsement guarantees access to excellent learning materials.
Support
From the guidance of our personal tutors whose industry experience within counselling can help to support and mentor your studies, to our comprehensive study guide and course materials; from day one we will go above and beyond to help you succeed in your studies. With twelve months tutor support, you have the option of completing in as little as three months, or using the full twelve months.
You too can take advantage of the extensive knowledge base of our personal tutors and use their experiences to get all of your questions answered. Similarly, our student support team are readily available to lend you their advice and guidance as they help you to decipher your course materials and answer your questions.
Only one click away, you can trust that help will be there when you need it.
Frequently Asked Questions
This is a question that our team are often asked, there are many reasons but here are the main reasons to choose Association of Learning:
- No hidden charges, the price you see includes everything, from tutoring to certification.
- Our average tutor marking time is 3 working days (most providers are 10+).
- Our customers have rated us ‘Excellent’ on Trustpilot.
- Our courses are up to date. Many providers create course content and fail to keep it up to date.
- We are open later than any other home learning provider.
- As many submissions as you need to complete, many providers cap how many times you can submit work.
- All courses are fully endorsed by external awarding organisations.
- 14 day money back guarantee or course switch.
If you need any more reasons to choose Association of Learning, contact our team!
You have 12 months to complete your course, however you can complete at a faster pace without any additional costs. Some of our students have managed to complete in as little as 3 months!
There are two payment options, pay in full for your course or monthly. Our monthly payment option allows you to spread the cost of your course over a number of months.
If you choose to pay using a payment plan, to apply you must be able to answer yes to the following:
- Your billing address is based in the UK
- You have a UK based bank account
- Bill payer must be 18 or above.
No, this course is assignment based, which means you will not have to complete any exams. If your assignment doesn’t pass first time, you can retry as many times as you need within your 12 months support period.
No, this is a distance learning course, which means your assessments will be submitted and marked using our online LMS (Learner Management System).
Unlike other providers, Association of Learning use a fast-track system to get your certificate to you within six weeks (our average is two weeks).
There are no requirements to have completed any courses or have any knowledge of the subject area to enrol on the course. There is no application process and no questions asked when you sign up, it is accessible to anybody.
Your course will start as soon as you sign-up. You could start your journey of learning today!
Course enquiry
Rated #1 on Trustpilot
Why learn with us?
Trusted and regulated
Study A Levels, GCSEs, Qualifications, and Endorsed Courses
Money-back guarantee
14-day money-back guarantee (terms apply)
Flexible, simple learning
Study at your own pace in your own space, without pressure
Show more
Show more
0333 344 2126