NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

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Learn the principles of mental health first aid and how to promote positive mental health at work with the NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace. Ofqual-regulated, with no exams and no placement.

NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

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About This Course

The NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace is for anyone who wants to support colleagues and promote positive mental health at work.

You will learn what mental health and mental ill health mean, how to support someone who is struggling, where the limits of your own role lie, and what makes a workplace mentally healthy.

This is a knowledge qualification. It builds your understanding of the principles of mental health first aid and advocacy and how to apply them at work. It does not certify you as a workplace mental health first aider.

The course is regulated by Ofqual and is studied from home, with no exams and no work placement.

Course Benefits

Level 2 qualification regulated by Ofqual and awarded by NCFE CACHE.

Knowledge-only: no work placement is needed.

Assessed by a portfolio of evidence, with no exams.

Useful in any workplace, including customer service, housing, the voluntary sector, sport and recreation, hospitality, and travel and tourism.

Study online, or add a printed study pack.

Course Units

Qualification Title: NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace
Qualification Number: 603/5148/2

Unit 1: Exploring Mental Health

What mental health and mental ill health mean, factors that may contribute to mental ill health, types of mental ill health, and actions that can be taken.

Unit 2: Understand How to Support Individuals With Mental Ill Health

Positive relationships, person-centred support, your own responsibilities and limitations, the role of the qualified mental health first aider, and the impact of attitudes and perceptions.

Unit 3: Understand a Mentally Healthy Environment

Legislation and guidance, strategies to promote wellbeing, sources of support, and wellness action plans.

Assessment

This course is assessed using a series of assignments that are designed to test your knowledge of the course materials. You’ll access your learning materials and submit your work online using our learner management system. Your expert assessor will mark your work and guide you throughout the programme.

Your course assessor marks your work for all three units, so nothing is assessed in a workplace. You will build a portfolio of evidence, which NCFE then quality assures. There are no exams. The qualification is graded pass or fail.

Required Knowledge

You must be aged 16 or over.

No previous knowledge of mental health is needed.

Awarding Body

Upon completing your course, you will receive a certificate from NCFE, a respected educational charity with over 170 years’ experience.

Enrolment in an NCFE CACHE course grants you two years’ access to the NCFE CACHE Alumni network and its resources.

Support

Our personal tutors will support and mentor you throughout your studies, alongside a comprehensive study guide and course materials. With twelve months of tutor support, you have the flexibility to complete the course at your own pace, taking the full twelve months if needed.

Our student support team is also on hand to help with any questions about your course materials or technical problems.

Please note that this course is available to pre-order. Your place is reserved when you enrol, and your studies begin once all places on the cohort have been filled. Your twelve months of tutor support runs from that start date, not from the date you enrol.

Frequently Asked Questions

This is a question that our team are often asked, there are many reasons but here are the main reasons to choose Association of Learning:

  • No hidden charges – the course price covers everything from tutoring to certification. For GCSEs and A Levels, exam centre fees are paid separately (and we’ll contribute towards them).
  • Our average tutor marking time is 3 working days (most providers are 10+).
  • Our customers have rated us ‘Excellent’ on Trustpilot.
  • Our courses are up to date. Many providers create course content and fail to keep it up to date.
  • We are open later than any other home learning provider.
  • As many submissions as you need to complete, many providers cap how many times you can submit work.
  • All courses are fully endorsed by external awarding organisations.
  • 14 day money back guarantee or course switch.

If you need any more reasons to choose Association of Learning, contact our team!


You have 12 months to complete your course, however you can complete at a faster pace without any additional costs. Some of our students have managed to complete in as little as 3 months!


This is a government-regulated qualification, with certification provided by an Ofqual-regulated awarding body.


There are two payment options, pay in full for your course or monthly. Our monthly payment option allows you to spread the cost of your course over a number of months.

If you choose to pay using a payment plan, to apply you must be able to answer yes to the following:

  • Your billing address is based in the UK
  • You have a UK based bank account
  • Bill payer must be 18 or above.

No, this is a distance learning course, which means your assessments will be submitted and marked using our online LMS (Learner Management System).


Unlike other providers, Association of Learning uses a fast-track system. Your digital certificate is issued by the Awarding Organisation and then forwarded directly to your inbox by our team.

While the official timeframe is six weeks, our students typically receive their digital credentials within two weeks.

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